The CustomerGauge app will create Freshdesk tickets based on your NPS survey results in CustomerGauge
This app combines the power of CustomerGauge to bring in your NPS survey results from CustomerGauge into Freshdesk. Retain and grow your customers with measurable customer feedback from CustomerGauge that feeds into Freshdesk as actionable tickets.
The moment a survey result comes in you can act on your customer’s response, plus you will be able to keep their past survey responses in mind with any new issue ticket they log.
Complete instructions to install are given here - https://support.customergauge.com/support/solutions/articles/5000630776-step-1-freshdesk-settings-inside-customergauge