Seamlessly migrate your emails from Gmail and continue supporting your customers on Freshdesk
With the mail migration tool, you can migrate:
The migration is thoroughly secure with the data migration fully transmitted under SSL.
For more details and the complete solution article, visit - https://support.freshdesk.com/support/solutions/articles/227222-migrating-from-email-support-to-freshdesk-/
Please go through the pre-import checklist.
1. Connect to your Gmail account by providing the requested details.
2. Choose the folders you would like to import from Gmail.
3. Click on "Save & Import".
4. Sit back and enjoy a cup of coffee, while the migration completes.
5. Now, visit the Freshdesk Tickets tab to see your tickets which are tagged as "Gmail Import".