Qualify leads quicker in Freshsales and increase your customer base through the Marketing Bot.
Marketing initiatives through ServiceNext are transformed using AI, adaptive learning and cognitive computing to deliver personalized, proactive and predictive experiences; all of which are necessary for outcome-based marketing.
1. 35% increased lead qualification, through an AI-based user intent mapping.
2. 53% increased outreach of an enterprise's marketing initiatives.
The AI solution has been designed to function on all modern channels. It delivers a true and rich cross-channel experience, by carrying the conversation history and context from one channel to another.
The integration helps to
1. Transfer & route conversation to live agent experts at any point based on topic
2. Send conversation history & notes to your agents to give them context
3. Agents can pick up conversation seamlessly from where the bot left off using AI-powered agent desk software
4. Whenever the agent responds to the user, the bot reads the response and trains itself
Please reach out to email@example.com to get this integration.