Assets & Incident Management
Freshdesk App for Freshservice
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Easily transfer customer support issues into your servicedesk that needs attention by the internal teams such as devs, process owners, admins etc.
Asset Label Designer
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Print customizable barcode labels for your assets to improve asset tracking and increase productivity
Clone Asset
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Simplify adding assets in bulk into Freshservice by creating copies of an existing asset.
PagerDuty
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Integrate Freshservice with PagerDuty and never miss a ticket with Incident Management System
Warranty sync for Dell
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Keep your hardware inventory warranties up to date with the "Warranty sync" app for Dell.
Amazon Web Services
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Integrating AWS with Freshservice makes storing and managing all your virtual assets, servers and databases easier.
Jamf
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Sync your macOS, iOS and tvOS devices that are managed in Jamf Pro to Freshservice asset management.
Chrome OS device discovery
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The ChromeOS device discovery app lets you sync your ChromeOS device information into your Freshservice asset management module.
Impacted Assets
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Application "Impacted Assets" provides unified view on the primary impacted assets along with the dependencies on change ticket.
AWS CloudWatch
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Convert AWS CloudWatch alarms to tickets in Freshservice by installing this app.
IT Asset Management by Oomnitza
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Oomnitza for Freshservice enables you to see rich asset information from Freshservice.
Smartsheet - Orch
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Perform operations on Smartsheet users, groups, sheets, rows,comments and manage users usage info .
Box - Orch
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Perform operations on Box users, groups, files, and folders and manage Box usage in Freshservice
Asset Panda
By integrating Freshservice with Asset Panda, any device detected on the customer’s network and its affiliated data such as model number, address, serial number, maintenance records, etc. can be detected by Freshservice and pushed into Asset Panda.
Microsoft 365 - SaaS Management
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Discover and manage Microsoft 365’s suite of apps and their usage insights in Freshservice.
Dropbox - SaaS Management
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Discover and manage Dropbox users, and usage in Freshservice.
Microsoft SCCM
This integration helps asset managers to sync their hardware and software inventory, as well as user information available in their SCCM with the Freshservice CMDB/Asset Management module & Requesters module respectively.
RemotePC HelpDesk
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Simplify remote support by establishing remote session directly from a ticket