User & Access Management
Dynamic Ticket Fields
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Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.
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Detailr lets you access requesters' details on the Freshservice's portal.
Hide or Disable Fields based on User Roles
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The app enables you to hide or disable fields on the Ticket and Changes pages in Freshservice.
Okta Provisioning (SCIM)
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Okta provisioning lets you automatically create and update requesters on Freshservice from Okta.
Credit Card & Social Security Number Masker
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Protect sensitive data in your tickets by masking credit card and social security numbers.
Sync requester fields with ticket fields
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This app helps keep requester fields and ticket fields in sync.
Cireson Remote Support
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Enable Support Teams to provide instant and secure remote support to end-users and customers.
Sync GSuite Users
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Synchronize requesters in your Freshservice with your chosen GSuite Account.
SAASPASS Multi Factor Authentication & SSO
SAASPASS is a Multi-Factor Authentication, Single Sign-on and Enterprise Password Manager being a comprehensive full-stack Identity and Access Management solution on the market.
Microsoft SCCM
This integration helps asset managers to sync their hardware and software inventory, as well as user information available in their SCCM with the Freshservice CMDB/Asset Management module & Requesters module respectively.
Installing the JumpCloud app will provide a Single Sign-On (SSO) for Freshservice using SAML.
OneLogin Provisioning (SCIM)
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This app enables two-way sync between OneLogin and Freshservice through automated provisioning.
Aquera for Freshservice
Provision Freshservice users from identity management platforms or sync from HR apps or directories
ManageEngine ADManager Plus
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Cut down the turnaround times for IAM tickets by resolving them from within your Freshdesk console.
Microsoft Azure Active Directory
Manage user access and enable single sign-on for Freshservice using Microsoft Azure Active Directory