Workday Connector App
Verified by FreshworksAutomate workflows between Freshservice and Workday. Available for Pro & Enterprise plans only.
Published by support(about 20 days ago)
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
Note: This integration requires Connector App Tasks add-on and is available for customers with active subscriptions to Pro and Enterprise plans.
Freshservice and Workday users can now integrate their accounts, start syncing their user data between the two apps, and help the employee records stay updated and consistent via this integration.
Integrate Workday with Freshservice to
1. Sync user data between the two apps around employee information
2. Automate employee workflows out-of-the-box (like onboarding) that require minimal technical bandwidth
Customise OOTB workflows based on account-specific requirements
Learn More: https://support.freshservice.com/en/support/solutions/articles/50000006196-freshservice-integration-with-workday-upcoming-
Here is a quick step-by-step guide on how to successfully integrate & use these two apps
Pre-requisite:
Connect and authenticate your Workday app for this integration using this detailed documentation before starting the integration setup inside Freshservice.
Steps to authenticate your Workday app
STEP-1: Installing your Workday Connector app in Freshservice
STEP-2: Configuring the installed Workday app from Settings -> Connector Apps
Step-2.1: Choosing an out-of-the-box Recipe listed under the Recipes tab
Step-2.2: Mapping the user data fields for the Widget
STEP-3: Understanding the Overview tab
STEP-4: Accessing the Workday widget inside Freshservice on the Ticket details page
Detailed help article on the integration: https://support.freshservice.com/en/support/solutions/articles/50000006196-freshservice-integration-with-workday-upcoming-
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
No
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
NA
Is the End-User data encrypted in transit?
NA
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
NA
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
Log in to install this app
Enter your Freshservice ITSM URL to proceed
https://
Proceed
Version History3.0
The Workday Connector app now supports region-specific URLs, enabling seamless functionality across all global locations, including the EU and other regions. Previously, the Workday Connector app access was limited only to the US customers due to a specific URL configuration. With this enhancement, users across all regions can now access the app without restrictions.
2.0
With the latest update you will,
- Receive alerts on the primary email address whenever your task consumption reaches 70, 80, 90, and 100 percent.
- Get an option to enable error alert notifications while installing the app.
1.0
No release notes found