Freshworks Global Strategic Partners

The Freshworks Global Strategic Partner Tier consists of a collaborative ecosystem of trained and certified global organizations, including BPOs and MSPs, with strong industry and domain expertise. Become a Global Strategic Partner to add exceptional value to enterprise businesses via Freshworks solutions with its quick and tangible ROI for customers and a thriving Marketplace.

Find a Global Strategic Partner

Why become a Global Strategic Partner

Provide Business Consultation

Leverage your technical and sales expertise to provide professional services like consultation, sales, customization, and implementation of Freshworks products to businesses globally.

Drive Digital Transformation

Powered with Freshworks’ solutions, you can help businesses be prepared for the future and enable them to accelerate their digital transformation with our solutions.

Co-develop and Deliver Refreshing Business Solutions

Build, manage, and deliver the right solution, from the Freshworks suite of products and the thriving Marketplace, for specific verticals to cater to industry standards. Co-develop preconfigured solutions for enterprise needs to focus on business functionality.

Expand Your Reach

Leverage your industry and domain expertise with our simple and scalable solutions. Grow with us -  currently, trusted by 50,000+ customers around the world. Featured in 3 Gartner Magic Quadrants for CRM Customer Engagement Center for Freshdesk, Sales Force Automation for Freshsales, and  IT Service Management Tools for Freshservice

Win Customers For Life

Deliver moments of wow and scale rapidly with Freshworks

Refer To Your Clients

Empower your clients by referring to them the Freshworks cloud-based suite of business products that provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. 

What makes a Global Strategic Partner

Global presence in at least 6+ countries
10,000+ employees
Trained and Certified by Freshworks

Here’s what our partners have been saying about us

Meet our Global Strategic Partners

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology, and operations, with digital capabilities across all of these services. They combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit Accenture at

Cognizant (Nasdaq-100:CTSH) is one of the world's leading
professional services companies, transforming clients' business,
operating and technology models for the digital era. Their unique
industry-based, consultative approach helps clients envision, build
and run more innovative and efficient businesses. Headquartered in
the U.S., Cognizant is ranked 194 on the Fortune 500 and is
consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital

Hexaware is the fastest growing next-generation provider of IT, BPO, and Consulting Services. Their focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. Hexaware's digital offerings have helped their clients achieve operational excellence and customer delight by ‘Powering Man-Machine Collaboration.’ They are now on a journey of metamorphosing the experiences of their customer’s customers by leveraging their industry-leading delivery and execution model, built around the strategy— ‘Automate EverythingTM, Cloudify EverythingTM, Transform Customer ExperiencesTM.’

Hexaware serves customers in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Hi-Tech & Professional Services (Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics. They deliver highly evolved services in Rapid Application prototyping, development and deployment; Build, migrate and run cloud solutions; Automation-based Application support; Enterprise Solutions for digitizing the back-office; Customer Experience Transformation; Business Intelligence & Analytics; Digital Assurance (Testing); Infrastructure Management Services; and Business Process Services.

Learn more about Hexaware at

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for the last fifty years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology, and engineering services and solutions. This is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, TCS has over 448,000 of the world’s best-trained consultants in 46 countries. The company generated consolidated revenues of US $22 billion in the fiscal year ended March 31, 2020, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the Dow Jones Sustainability Index (DJSI), MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit TCS at

Founded in 1976, CGI is one of the largest IT and business consulting services firms in the world. Operating in hundreds of locations across the globe, CGI professionals help clients to achieve their goals, including becoming customer-centric digital organizations. We deliver an end-to-end portfolio of capabilities, from high-end IT and business consulting to systems integration, outsourcing services and intellectual property solutions that help accelerate clients’ results. CGI works with clients around the world through a unique client proximity model complemented by a global delivery center of excellence network to help clients accelerate results, transform their organizations and drive competitive advantage. Committed to client success, our average client satisfaction score consistently measures 9 out of 10.

Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion dollar diversified The CK Birla Group, Birlasoft with its 10,000 engineers, is committed to continuing our 159-year heritage of building sustainable communities.