Freshworks Collective: Programs that power your journey
Learn. Lead. Connect. Share.
Find my programThree ways to grow with Freshworks
Whether you’re looking to develop new CX or IT skills, connect with industry peers, or share your expertise, we have an extensive list of virtual and in-person programs to propel your professional journey.
Learn and grow
Develop your skills and knowledge with community programs, guided lessons, and more.
Connect and lead
Connect with peers and influence our future through advisory councils, local networks, and executive gatherings.
Advocate and shine
Share your success, get recognized, and help other customers through storytelling and advocacy.
Explore all programs
Each program is designed to meet you where you are—and help you go even further. Get a quick introduction to different programs below.
Filter by Programs
Freshworks Community
A global community of Freshworks product users and experts built for collaboration, knowledge-sharing, product improvement, and networking.
Freshworks University
Upskill your way and unlock the full value of your Freshworks products with guided learning, certificates, and live sessions and webinars.
Freshworks User Network
Join city-based meetups or virtual user groups for your region to share wins, challenges, and insights with peers.
Customer Advisory Board (CAB)
Help shape the future of Freshworks in this invite-only council of customers who inform our roadmap and long-term vision. (By invitation only)
Champions Program
Be seen and celebrated for your expertise and contribution—whether it’s through content, events, or peer mentorship.
Customer Stories
Understand how customers like you are cutting complexity, raising CSAT, and scaling support. Browse the case studies to learn more.
In their own words
Real comments from customers who have connected, grown, and shared with Freshworks programs.
The Community is incredibly valuable, especially for its product updates and ideas status pipeline. Release notes allow me to assess and plan how and what to integrate into my organization.