Varun Raghunathan on January 19, 2021. 7 min read Small business trends you need to look out for in ... Consumer behavior and the way of doing business will be very different in 2021. A whole new set of b...
Varun Raghunathan on November 12, 2020. 5 min read Your guide to CSAT surveys for phone interactions In this blog post, we discuss the importance of a CSAT survey after phone interactions and how Fresh...
Varun Raghunathan on May 15, 2020. 6 min read How to write effective call center scripts This blog takes you through everything you need to know about call center scripts. Learn the best pr...
Varun Raghunathan on April 28, 2020. 3 min read The ultimate guide to optimizing your call center ... All you need to know about optimizing your call center efficiency can be found in our latest eBook. ...
Varun Raghunathan on February 6, 2020. 2 min read Freshcaller Year in Review: 2019 In this blog post, we take a walk down memory lane through an infographic and look at the features l...
Varun Raghunathan on December 26, 2019. 5 min read The ultimate guide to call center conferences in 2... This is your ultimate guide to call center conferences happening in 2020. Attend conferences — sta...
Varun Raghunathan on November 29, 2019. 4 min read 5 business management tips to help run your small ... Managing a small business is not an easy job. Bigger businesses usually have the advantage of having...
Varun Raghunathan on October 29, 2019. 6 min read Growth strategies for small businesses in 2020 Every business owner wants their company to grow and soar to new heights with each passing year. How...
Varun Raghunathan on October 1, 2019. 4 min read What is the small business optimism index? In this primer, we will explore the small business optimism index. If you are a small business owner...
