Varun Raghunathan about 3 weeks ago. 5 min read Your guide to CSAT surveys for phone interactions In this blog post, we discuss the importance of a CSAT survey after phone interactions and how Fresh...
Varun Raghunathan about 7 months ago. 6 min read How to write effective call center scripts This blog takes you through everything you need to know about call center scripts. Learn the best pr...
Varun Raghunathan about 7 months ago. 3 min read The ultimate guide to optimizing your call center ... All you need to know about optimizing your call center efficiency can be found in our latest eBook. ...
Varun Raghunathan about 10 months ago. 2 min read Freshcaller Year in Review: 2019 In this blog post, we take a walk down memory lane through an infographic and look at the features l...
Varun Raghunathan about 11 months ago. 5 min read The ultimate guide to call center conferences in 2... This is your ultimate guide to call center conferences happening in 2020. Attend conferences — sta...
Varun Raghunathan about 1 year ago. 4 min read 5 business management tips to help run your small ... Managing a small business is not an easy job. Bigger businesses usually have the advantage of having...
Varun Raghunathan about 1 year ago. 6 min read Growth strategies for small businesses in 2020 Every business owner wants their company to grow and soar to new heights with each passing year. How...
Varun Raghunathan about 1 year ago. 4 min read What is the small business optimism index? In this primer, we will explore the small business optimism index. If you are a small business owner...
Varun Raghunathan about 1 year ago. 5 min read How cloud telephony benefits small businesses Imagine you call a business, which business would you trust — one that plays a professional welcom...
