Varun Raghunathan

"I say let the world go to hell but I should always have my tea."

Varun Raghunathan

How to write effective call center scripts

How to write effective call center scripts

This blog takes you through everything you need to know about call center scripts. Learn the best pr...
The ultimate guide to optimizing your call center efficiency

The ultimate guide to optimizing your call center ...

All you need to know about optimizing your call center efficiency can be found in our latest eBook. ...
Freshcaller Year in Review: 2019

Freshcaller Year in Review: 2019

In this blog post, we take a walk down memory lane through an infographic and look at the features l...
The ultimate guide to call center conferences in 2020

The ultimate guide to call center conferences in 2...

This is your ultimate guide to call center conferences happening in 2020. Attend conferences — sta...
5 business management tips to help run your small business smoothly

5 business management tips to help run your small ...

Managing a small business is not an easy job. Bigger businesses usually have the advantage of having...
Growth strategies for small businesses in 2020

Growth strategies for small businesses in 2020

Every business owner wants their company to grow and soar to new heights with each passing year. How...
What is the small business optimism index?

What is the small business optimism index?

In this primer, we will explore the small business optimism index. If you are a small business owner...
How cloud telephony benefits small businesses

How cloud telephony benefits small businesses

Imagine you call a business, which business would you trust — one that plays a professional welcom...
12 small business trends to watch out for in 2020

12 small business trends to watch out for in 2020

2020 so far has been full of uncertainty. Businesses worldwide have had to adapt to a new normal. Th...
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