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By Use Case
Integrate with a single click and access Hubspot contact information within your Freshdesk Contact Center (formerly Freshcaller) account. Say goodbye to juggling tabs!
Integrating your phone system and CRM has never been simpler! You don’t have to be tech-savvy to integrate your Freshdesk Contact Center account with Hubspot. The Hubspot CRM app for Freshdesk Contact Center can be installed in just one click! Visit the Freshdesk Contact Center marketplace to know more.
In order for your sales teams to engage in contextual conversations, they need to have information at their fingertips. With Freshdesk Contact Center you have access to previous call recordings and call notes that’ll help your sales teams remember crucial details of a deal and pick up right from where they left off.
Let’s face it, no one likes switching between tabs to access vital information. With our Hubspot phone integration, all the information you require is available on a single screen. The valuable time of your sales reps often spent switching between applications is saved, so that they can focus on what they do best - selling.
Once you sign up for Freshdesk Contact Center, you will have access to many apps featured in the marketplace. Simply choose Hubspot CRM and click install, at this point you will be redirected to your Hubspot account for authentication. Once the authentication is complete your accounts will be integrated automatically.
Mask your business number with your personal phone number to provide a personal touch while calling prospects.
Learn more about Call Masking
Automate the time-consuming activity of leaving voicemail messages.
Take notes after every call, these notes can also be viewed by your entire team for quick reference.
Learn more about Call Notes
Use call recordings for monitoring and training purposes, find out what went right or wrong on calls using call recordings.
Learn more about Call Recording
Save time copying and pasting numbers with our Click to call browser extension, simply click a number to place a call.
Learn more about Click to Call
Analyze trends and gather insight into the performance of your phone teams. Utilize our pre-built reports or create custom reports of your choice.
Learn more about Call Analytics
Gift your teams a unified experience with Freshdesk Contact Center.
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