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Automate & simplify digital operations with Alert Management 2.0

 

Onboard in just three steps using an expanding range of out-of-the-box integrations. Use email as a channel for alerts. Enjoy greater versatility in noise reduction techniques & let Freddy ML engine help you resolve incidents faster.

Onboard fast with a simplified three-step process

Start using the module with just 3 steps as opposed to 6+ earlier. No need to create an Alert Profile. Directly connect with monitoring tools using an expanding range of out-of-the-box integrations. Or use custom integration via webhooks to connect with a variety of monitoring tools.

Onboard Fast with a simplifies three step process Screenshot Onboard Fast with a simplifies three step process Screenshot

Use email as a channel to ingest alerts

Track incoming notifications from monitoring tools in your inbox as alerts instead, by redirecting them to Freshservice. Simply enter the unique email ID generated by Freshservice into your monitoring tool to start collecting alerts directly into the Alert Management module.

onboard fast with a simplified three step process onboard fast with a simplified three step process

Reduce MTTR with ML driven Automated Grouping

Use Automated Grouping, powered by the Freddy ML engine, to attach related alerts that are consistently occurring within the same time window, or have been triggered from dependent resources, to the root incident. Empower NOC and DevOps teams to cut through alert noise, and use contextually richer incidents to remediate incidents faster.

reduce mttr with ml driven automated grouping reduce mttr with ml driven automated grouping

Choose how exactly to reduce alert noise

Group alerts based on any combination of Resource name, Metric name, Message, and Node by creating a custom integration. Select whichever combination helps you reduce noise most effectively, so that you never miss any critical alerts.

choose how exactly to reduce alert noise choose how exactly to reduce alert noise

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