Events and webinars
Join the action! See upcoming events and on-demand content at your fingertips: webinars, product launches, conferences, and chances to meet our team in person.
Refresh 2026: The pragmatic path to AI service transformation
Join IT leaders at Refresh 2026 for a practical playbook for your AI service journey. Move from experimentation to enterprise impact with embedded AI agents, unified systems, and more.
Enterprise service management beyond IT: Roundtable dinner with Forrester (Houston)
Discover how modern Enterprise Service Management is helping CIOs and other IT leaders drive business-wide impact, while enjoying dinner at Del Frisco’s. Get expert insights from Freshworks and guest speaker Julie Mohr from Forrester Research.
Enterprise service management beyond IT: Roundtable dinner with Forrester (Chicago)
Discover how modern Enterprise Service Management is helping CIOs and other IT leaders drive business-wide impact, while enjoying breakfast at the Ritz-Carlton. Get expert insights from Freshworks and guest speaker Julie Mohr from Forrester Research.
Refresh Virtual Summit 2025
A global event for leaders in CX, IT, HR, and sales. Discover trends, tools, and strategies shaping the future of customer and employee engagement.
Let’s talk IT
Create great employee experiences with Freshservice, with the latest updates and AI innovations from experts. Learn how new features streamline workflows and solve your IT challenges.
Connect, grow, and learn with Freshworks
Join a community of Freshworks users and learn from inspiring real-world success stories. Be the first to know about product updates, gain expert insights, and innovate together.
Trusted by experts
Trusted by IT teams worldwide. Recognized for usability, reliability, and customer satisfaction.
Explore the possibilities
Customer service, ITSM, and CRM software that’s powerful yet easy to use. Now enhanced with generative AI.