Speakers
Kate Leggett
VP, Principal Analyst
Forrester Research
Kate is a leading market analyst for CRM and customer service solutions. She is a seasoned High-tech professional with extensive product marketing, product management and operations experience. She is an accomplished public speaker and frequently presents at industry events such as CRM Evolution. She has been published in The Wall Street Journal, Forbes magazine, and industry publications such as CRM Magazine, KM World, and Destination CRM. She also has experience in setting up and managing large offshore software development organizations
