Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Resolves Tier-1 tickets from your own help center — every answer cited, confidence-scored, and flat-priced.

Two-way SMS and MMS support for Freshdesk & Freshservice with scheduling, automation, logs and metrics.

Manage & track development tasks to stay on top of common bugs by integrating Jira with Freshservice

Integrate Playvox WFM with Freshdesk to streamline scheduling, forecasting, and agent tracking.

Record and send voice recordings while you chat with your customers in Freshchat.

Automatically create change requests at regular intervals.

Connect Freshdesk and WooCommerce with seamless 2-way sync and advanced data insights!

Attach large files to any Freshdesk ticket and ensure the privacy of your files with SendSafely.