Freshworks Marketplace

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Improve collaboration between your agents and internal teams through real time Slack notifications

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Automate your daily chat workflows in Freshchat

View customers' information stored in the CRM without moving out of Freshdesk.

Understand customer intent better and make smarter CX decisions with Google Analytics for Freshdesk.

Access, organize, and manage contact details across all your Google accounts in one place.

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Child-parent ticket workflows. Tasks and subtickets. Manage projects.

AI plugin to use pre-filled answer generated with AI based on your specific knowledge base.

Connect Google Calendar and Freshworks. View, create, update, and remove events. Create Google Meet and manage attendees. Share events between agents

Elevate Your Brand with Customized PDFs!

Take customer service to the next level with personalized PDF ticket printing, empowering teams to craft professional, branded documents.

Sync your discovered apps mobile and computer devices that are managed in Intune to Freshservice.

Automatically expands ticket descriptions so agents can view the full content without clicking “View More

Seamless integration of the business phone system into Freshdesk for a more streamlined workflow