Airwatch app in Freshservice lets organizations sync their mobile and computer devices managed by Airwatch into Freshservice asset management. The app allows organizations to view health information of all their devices in Freshservice and provides agents with the information they need to perform their service desk operations efficiently. Benefits of Airwatch app integration: 1. Acts as a one-stop shop for asset managers for all their devices in Freshservice, which are fetched from Airwatch. 2. It helps the asset manager gather insights about asset health information. 3. With this application, the selected users can perform actions from Freshservice like Lock, Clear passcode, etc. 4. Bring in better visibility into the issue faced by the end-user (in the form of a ticket) by identifying the devices the end-user has. 5. It allows to sync the devices from Airwatch account to Freshservice