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Chrome OS device discovery

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The ChromeOS device discovery app syncs your device info with Freshservice asset management.
Published by support(about over 3 years ago)
Free
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600+
Version History
Version 1.0
Supported for
freshservice_itsm iconFreshservice
By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.
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OverviewRatings and ReviewInstallation InstructionsPrivacy & Security
Key benefits - 1. All asset data managed within a single module within your service desk solution 2. Associate ChromeOS devices to tickets for better insights on the history of issues 3. Be up to date with the latest asset information fetched every 24 hours
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1. Head over to the Admin tab in Freshservice. 2. Under the Helpdesk Productivity tab, click on the “Apps” icon and go to “Get more Apps”. 3. When you find ChromeOS device discovery app, simply click on the icon and hit Install. 4. In the successive page, select 'Enable' to activate the application. 3. You should be redirected to the Google OAuth page. Please enter your google admin credentials. 4. Allow "View your Chrome OS devices' metadata" when prompted. 5. You will be redirected to the accounts listing page. 6. When the sync is completed, the Last sync time will be updated to the time when the discovery was completed. Sync progress or failure data would be displayed under "Last sync time". 7. To check the fetched devices, navigate to Assets -> Inventory. Choose the filter Hardware -> Created By -> Chrome Connector
The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.
What is End-User data?
Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.
Data Management and Storage
Does your app use AI or GenAI features?
No
Does your app use "Freshworks AI powered features or Freddy AI" and comply with Freshworks AI powered features and Freddy AI terms?
No
Does your app collect / process any End-User data?
Yes
What End-User data does your app collect/process?
The app collects Credentials required for integrating this app with Chrome Connector
What is the purpose of collecting/processing the data?
To sync the assets data present in Chrome connector account to Freshservice
Does your app store any End-User data?
No
Does your app share End-User Data with any third party entities?
No
Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?
No
Can the End-User data be exported?
No
Can End-User data be accessed through your app logs?
No
Is the End-User data encrypted at rest?
Yes
Elaborate the encryption methodology adopted
AES-256 algorithm
Is the End-User data encrypted in transit?
Yes
Elaborate the encryption methodology adopted
TLS encryption
Does your app adhere to the OWASP (Open Web Application Security Project) security standard?
Yes
Which OWASP guidelines or recommendations do you follow to ensure the security of customer data?
SAST(Semgrep) schedule scan is integrated
Does your app permanently delete the customer data as soon as the customer uninstalls the app?
Yes
Does your app allow customers to request a custom End-User Data retention period?
No
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Version HistoryVersion History
1.0 (September 2021)
No release notes found
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