Automatically resolve L1, L2 support queries and seamlessly handoff complex queries to your agents.
AnswerWise is an AI platform that automates your customer support with a Human + AI approach, leading to lightning fast ticket resolutions and significantly better customer experience.
With the AnswerWise app for Freshchat, you can:
Automatically resolve repetitive support queries and save your agents time.
Provide faster issue resolutions for your customers 24*7.
Improve customer experience and reduce overall cost of customer service.
Key features of AnswerWise include:
Powerful conversational flow builder: Simple yet powerful flow builder that allows you to quickly design conversations that resolve maximum support queries.
AI-assisted training: Machine intelligence applied to bot performance optimization helps reduce time taken to train and improve your bot upto 80%.
Seamless handoff: Complex queries are seamlessly handed off to your support agents ensuring no issue is left unresolved.
To start using AnswerWise on Freshchat, please get in touch with our team at email@example.com. You can also request for a demo on our website: www.answerwise.io