Using the Cartloom app for Freshchat allows you to list the order details of the ticket requester.
This app helps the agent to find all the Cartloom orders of the ticket requester. If the ticket requester’s email is present in Cartloom then all the orders of the email will be listed and clicking on a particular order number will show you the complete details of the particular order.If the requester not present an message stating “User not found” will be displayed.With this the agent can quickly respond to the ticket requester.
1. Enter your Cartloom url and api key.
2. Install the app.