The SQS app helps push events to Amazon SQS.
With minimal configuration and setup, the Freshchat product events can be exported in real time to AWS SQS, allowing businesses to build on top of their customer data.
1. Generate an AWS Access Key and Secret Key, which should have permissions to push data to Amazon SQS.
2. Enter the Credentials, Region, and Amazon SQS queue's URL in the app installation page and select the events you would like to receive from Freshservice.
3. SQS queue must be a FIFO queue. Follow the instruction here to create a FIFO queue https://docs.aws.amazon.com/AWSSimpleQueueService/latest/SQSDeveloperGuide/sqs-configure-create-queue.html