CloudApp: The easiest way to way to communicate with video and images. Use CloudApp to answer customer questions and close tickets faster. Add video, GIFs, and screenshot annotations anywhere in Freshdesk with the CloudApp Integration.
The CloudApp app for Freshdesk makes communicating with your customers fast and easy. Create screen recordings of bugs and product explainer GIFs. Give feedback with screen annotations and embed video walkthroughs with voice overs in your documentation for unmatched productivity. With the CloudApp Freshdesk integration, you can: - Quickly record your screen in high quality or GIF to explain a complex process, answer a question, or show a bug - Instantly capture and markup a screenshot to give quick feedback, blur sensitive data, or point out something important - Easily embed video and visual content you create with CloudApp into Freshdesk's forum and knowledge base, or your company's documentation pages.
• Sign up for a free CloudApp account (https://www.getcloudapp.com)
• Download CloudApp for Windows or Mac OSX (https://www.getcloudapp.com/download)
• Open and view CloudApp in your toolbar to begin using CloudApp (or use hotkeys)
• Capture and annotate visuals, and immediately get a link to view
• Paste link, or drag and drop, into Freshdesk ticket, chat, forum, or knowledge base
• That's it!