Drupal for Freshdesk
This two-way sync provides Drupal users access to Freshdesk features within Drupal.
The integration focuses on web sites actively registering users/customers who would like to sync Drupal users with Freshdesk contacts and provide links to ticket management within Drupal user accounts or dashboards.
This integration provides the following:-
1. Push/sync users to Freshdesk from Drupal including a profile photo
2. Provide links within Drupal to user's Freshdesk profile/board
3. Map roles to Freshdesk contacts for advanced permissions management
4. Easy UI-based configuration
1. Create a Drupal account and login
2. Create a configuration for Freshdesk account inside Drupal
3. Go to home>Administration>Configuration>Web Services
4. Enter the Freshdesk URL and API Key
5. Integration is ready to use