KAI allows financial institutions to create branded virtual assistants using conversational AI.
Basic conversational solution, chatbots and virtual assistants rely on rules, guided conversations, and simple models to provide a conversational experience. These approaches often leave users frustrated, disappointed and confused, which lead to poor call containment and engagement rates. KAI is different, and is trained in the language of banking and finance, while using proven Conversational AI capabilities to understand context, surface insights, and deliver a truly humanizing digital experience:
-KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations.
-KAI understands what customers are asking and provides the right response.
-KAI has the ability to decipher questions and goals, ask follow-up questions, and effectively manage the conversation.
-KAI navigates the complexities of a natural conversation.
-KAI’s intents allow for better control of the growth and flow of conversations.
KAI Consumer Banking (KCB), provides digitally-engaging experiences to users through a firm’s branded virtual assistant. KCB is fluent in banking from day one. This deep financial expertise eliminates the need for costly ramp-up time and training. KCB comes with everything firms need to develop, customize, maintain, and grow their consumer banking virtual assistant.
KAI Consumer Banking (KCB)
KCB is fluent in banking from day one and comes with everything firms need to develop, customize, maintain, and grow their consumer banking virtual assistant.
KAI Business Banking (KBB)
KBB provides immediate conversational access to information, services, and products, including: cash positions and cash flow, payments and wire information, aggregate holdings, and liabilities, by delivering this via an industry leading virtual assistant.
KAI Investment Management (KIM)
KIM is a virtual assistant that asks investment planning questions, learns investment goals and helps users achieve their financial objectives.
KAI is a Digital Experience platform that allows financial institutions to create branded virtual assistants and chatbots that deliver personalized, intelligent experiences across multiple channels.
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