RingCentral Engage Premium
This premium app provides the features that RingCentral Engage offers from inside Freshdesk!
Loyally offers the new CTI between RingCentral Engage and Freshdesk as a premium app, using the new Engage widget from RingCentral for a richer, more efficient and more powerful integration. This premium app provides the features that RingCentral Engage offers but from inside Freshdesk! This means you will be able to use all the known features you want like:
- Freshdesk ticket creation/contact search for all calls
- Click to dial
- On-screen caller info
- Call Transfers
- Voicemail recordings/missed calls
- Queue insight
- Conference calls
- Recording calls
- Call transfers
- and more!
Currently only for customers based in the US and Canada.
Please contact us on our support address to install the RingCentral Engage Premium app or to schedule a personal demo.