Integrate and communicate with customers via Chat apps in Freshdesk
Connect channels such as Whatsapp, WeChat, Zalo, Viber etc. with Freshdesk and route all messages directly into Freshdesk as tickets.
Agents need not leave Freshdesk to respond to tickets from different chat apps. This will save a lot of time and will increase agent productivity.
You can take advantage of our unlimited messaging and unlimited agents plan.
Please fill in your details here- https://support.wavecell.com/hc/en-us/requests/new for the installation steps and one of our representatives will get back to you.