The new standard in CTI’s is the full integration of RingCentral in Freshsales by Loyally. The most important features include:
- Full call control: answer, reject, dial, transfer and hold.
- Answers calls while continuing your current work in Freshsales.
- Automatic Freshsales lead/contact lookup for outbound and inbound calls.
- Make notes during the call.
- Create a callLog after the call and add it to an existing lead or contact
- Create a CallLog after the call and add it to a new Lead or contact
- Add notes to a CallLog
- Display queue of the call.
- CLID selection for outbound calls.
Newly added features:
- Click To Dial
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Please contact us on our support address to install the RingCentral Freshsales Call Control application or to schedule a personal demo.