The Freshworks CRM for Shopify integration by Codup.io helps you manage, track, and respond to customer orders on your eCommerce store more effectively. Powered by Shopify eCommerce, the integration utilizes the order management functionality of Shopify and adds it to the Freshworks CRM platform. With the help of this plugin, you can get the benefit of managing orders placed on your Shopify store directly from the Freshworks CRM. For efficient tracking, whenever your customers place an order on your Shopify store, the integration immediately makes a log of said order and organizes it in its database. A handy integration for agents, an integration modal is provided which shows you all the order details for a particular customer: including shipping details, billing information, order information, and other miscellaneous information without the agent having to switch tabs.

>Visit Freshsales > Apps > Custom Apps >In the configuration section, you will see a single form field that asks you to enter your domain. >Click on Save. >After clicking Save, a pop-up will open up asking you whether or not you want to install the app. >Click on the “Install Unlisted app” to continue. >Validate your domain name again. >Click on Install, and you are finished.