Bots & Workflows
Slack
Integrating Slack with Freshservice will help you raise tickets, resolve issues and get alerts from within Slack.
Auto Ticket Merger
The Auto Ticket Merger app automatically merges tickets created by the same customer within a certain span of time with the same subject.
yammer
Automatically convert Yammer posts into tickets or ticket notes by integrating Yammer with Freshservice.
Tonkean
Enable end-to-end automation of various workflows with the Freshservice-Tonkean integration.
MS Flow
Integrate Freshservice with MS flow to create and automate workflows across multiple applications and services.
Zapier
Zapier lets you automate tasks between online applications. You can create Zaps that uses an action in one app as a trigger to perform an action in another app.
Flint - Unified Automation Platform
Flint platform and Freshservice integrated to make ITSM and ITOps Automation work for you. Service requests, support tickets from Freshservice when demands end-to-end automation or automated resolution are routed to Flint for unattended automation.
APIANT
Extend Freshservice's capabilities by integrating it with other apps you love like JIRA, Pagerduty, and CRMs and automate your workflow.
Azuqua
Azuqua lets you connect Freshservice to hundreds of applications, making it easy to create powerful automations across your organization.