Chat, Video & Telephony
TeamViewer
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Provide remote assistance to requesters using TeamViewer App for Freshservice
Google Hangouts
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Initiate conversations with requesters and resolve tickets faster right from the ticket details page
Skype
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Slack
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Integrating Slack with Freshservice will help you raise tickets, resolve issues and get alerts from within Slack.
Zoom
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Integrating Zoom with Freshservice improves agent’s communication with a customer by scheduling instant Zoom meeting.
Skype for Business
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Quickly initiate conversations with requesters and resolve tickets faster by integrating Skype with Freshservice.
Connectwise Control Remote Support
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The ConnectWise Control Remote Support App for Freshservice allows you to create and join ConnectWise Control support sessions from the Freshservice ticket sidebar.
LogMeIn Rescue
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Extend the functionality of Freshservice by providing remote support to your customers with the use of LogMeIn app for Freshservice.
Bomgar
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Integrating Bomgar with Freshservice will bring remote desktop assistance into your service desk.
yammer
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Automatically convert Yammer posts into tickets or ticket notes by integrating Yammer with Freshservice.
Zoom - Concurrent Meetings
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Zoom integration enables multiple agents to schedule concurrent Zoom meetings with customers.
Hippo Video - Online screen & video recorder
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Bring the power of videos into your Freshservice account.
CTI Framework
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Unify your telephony experience within Freshservice.
TokBox
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The TokBox integration for Freshservice allows agents to instantly do a live video or audio call with screen-sharing features, without leaving the Freshservice platform.
CDC Software 3CX CTI Integration with Freshservice
CDC’s solutions empower companies to integrate their 3CX Telephony and Freshservice CRM systems.
ClickSend
Installing the ClickSend app will ensure that an SMS is sent through ClickSend every time a ticket is created in Freshservice.
Freshchat
The Freshchat-Freshservice integration helps in bringing your support and messaging workflows together. You can choose to convert specific conversations into tickets or all conversations into tickets by default.
Acquire
Integrate your Freshservice account with Acquire to boost productivity for both agents and users.