Issue Tracking & Alerts
Quick View Requester Assets
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Find out what assets are assigned to a requester without having to go to the requester profile
Quick Toggle Ticket Type
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Quickly toggle the ticket type from Incident to Service Request and vice-versa.
Atlassian JIRA
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Identify and prioritize common problems with ease by integrating JIRA with Freshservice.
Freshdesk App for Freshservice
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Easily transfer customer support issues into your servicedesk that needs attention by the internal teams such as devs, process owners, admins etc.
Auto Ticket Merger
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Automatically merges tickets with the same subject created by a user within a certain time interval.
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Track incoming tickets as bugs, stories, etc. easily by integrating Freshservice with Freshrelease.
Toggle Note visibility to Public
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This app overrides the default behavior and sets the visibility to the public by default
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VSTS app helps you to create workitem from Freshservice ticket into VSTS for easier tracking
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Empower your IT teams to collaborate and organize their Freshservice incident tickets with ease.
IT Asset Management by Oomnitza
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Oomnitza for Freshservice enables you to see rich asset information from Freshservice.
Pivotal Tracker
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Integrating Pivotal Tracker with Freshservice will provide a project planning tool for easy team collaboration.
GitHub-Freshservice Integration
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GitHub for Freshservice promotes collaboration between development and service desk teams.
goDeskless Advanced Field Service
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This app is an affordable, flexible and configurable Field Service Management for Freshservice.
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Create work items in TFS from Freshservice with this integration.
Instant search and trend for Freshservice Tickets
Customer Support Managers use Cx MOMENTS Search and Discovery to instantly find and trend customer tickets and interactions related to any specific topics.
AlertFind - Alert Notifications
The Freshservice connector enables you to trigger AlertFind notifications when a ticket is created.
SIGNL4 – Instant Mobile Alerting
SIGNL4 is your mobile alerting app for teams with tracking, escalations and ownership transparency.
Freshservice - Azure DevOps Integration
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Simple integration between Freshservice and Azure DevOps (VSTS). Create and link your Azure DevOps.