Reporting & Analytics
Google Analytics
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This app harnesses the extensive feature set of Google analytics and brings the in-depth info into your service desk.
Grow
Connect Grow to Freshservice to get a 360 view of all activities and data related to your account.
Plecto
Plecto is a business dashboard app designed to visualize Freshservice data and KPIs in real time.
Tableau Reporting on Freshservice
Analytical Tableau add-on to Freshservice Application
Instant search and trend for Freshservice Tickets
Customer Support Managers use Cx MOMENTS Search and Discovery to instantly find and trend customer tickets and interactions related to any specific topics.
Flatly for Freshservice
Auto-export Freshservice data to Google Sheets, Excel Online and CSVs in Dropbox, Box, OneDrive, etc.
Asset Panda
By integrating Freshservice with Asset Panda, any device detected on the customer’s network and its affiliated data such as model number, address, serial number, maintenance records, etc. can be detected by Freshservice and pushed into Asset Panda.
Auto ticket tagging for Observer, Dispatcher rules
Cx Moments AI automatically analyses the content of new tickets to tag them in Freshservice and enable automated Observer rules based on rich NLP analytics: route tickets, send self-service replies, etc.
HappySignals Employee Experience Management
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This HappySignals app measures and analyzes the quality of service management in Freshservice.
Stella Connect
Stella Connect is a software platform that increases agent happiness and supercharges coaching and QA.
Data Virtuality Pipes
Pipes is a self-service data integration tool. Replicate your data into your central data warehouse.
Bold BI
Build a custom Freshservice dashboard to track all IT and non-IT needs and their completion status.
Freshservice on PowerBI
Analytical PowerBI add-on to Freshservice Application
Domo for Freshservice
The Domo connector is an analytical add-on to the Freshservice application.
Centilytics for Freshservice
Immediately solve cloud issues by raising and managing tickets directly from the Centilytics console