Surveys & Feedback
Ticket time entry Customizations
Provide quick customizations for agents regarding how they track time on their tickets.
Integrating SurveyMonkey with Freshservice will provide powerful customer support through meaningful feedback.
Integrating Harvest with Freshservice will let you track expenses, save time and plan effectively without moving from your Freshservice screen.
Manage your business accounts and bill your clients by integrating QuickBooks with Freshservice.
Track time on tasks and tickets, and easily generate invoices by integrating FreshBooks to Freshservice.
Contract Hour Manager
The Contract Hour Manager app enables service desk agents track the time spent on their tickets against the numbers of hours purchased by a customer through their contract.
Workflow Max
Generate invoices based on time spent resolving tickets by integrating WorkflowMax with Freshservice.
Simplesat for Freshservice
Add fun CSAT surveys directly to solved ticket email notifications. Turn your positive feedback into real-time website testimonials.
Customer Satisfaction, NPS & Customer Effort Score survey for Freshservice
i4ware - Timesheet for Freshservice
Timesheet for Freshservice helps you keep track of employee hours and lets you export them.
Google Map Assistant
Take note of distance and travel time between locations in a map as you process tickets.
Stella Connect
Stella Connect is a software platform that increases agent happiness and supercharges coaching and QA.
Auto Start Timer - Freshservice
Get the exact time agents spend on tickets with the help of Auto Start Timer app.
Timely for Freshservice
Track the time spent on customer support in Freshservice with automatic time tracking from Timely.
By integrating Freshservice with Retently NPS, you can sync NPS (net promoter score) scores with Freshservice and trigger NPS surveys.