Integrate Freshservice with CloudMonix to get alerts on outages and route all critical instances to your Service desk.
With this integration:
1)You can track alerts and convert them to Freshservice tickets.
2)It helps your DevOps team to stay on top of their game by managing alerts effectively and auto - resolve tickets in case the alert is no longer active.
For more information visit - https://www.cloudmonix.com/features/integrations/freshservice/