AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Perform operations in AzureAD using workflows and track apps, users and usage in Freshservice.

Schedule and sync Freshservice events to your Office 365 calendar.

Perform operations on users, groups and computers in Microsoft Active Directory.

Sync your discovered apps mobile and computer devices that are managed in Intune to Freshservice.

Perform operations on MS Teams and channels via the Workflow Automator.

Quickly view all assets assigned to a requester directly from the ticket to speed up resolution and improve agent efficiency.

Enhance your IT support operations with seamless call management using Amazon Connect CTI.

Conveniently manage Snipe- IT assets in Freshservice and link them to tickets to resolve them faster.

Seamlessly manage requesters and service tickets in Freshservice, enabling AI Agents to handle the entire IT service lifecycle.

Automate Apple device management by enabling AI Agents to track inventory, secure endpoints, and manage applications through Jamf Pro.

Create, update and search Trello boards, lists and cards from your AI assistant.

Sync your discovered apps mobile and computer devices that are managed in Intune to Freshservice.

Deliver instant solutions to your users and maintain oversight of your IT service desk with the Servicebot for Google Chat integration.

Seamlessly move Freshservice tickets to Monday.com tasks, with live updates.