Orchestration apps let you automate repeatable tasks and actions that span across a diverse set of systems and applications using workflows. Some of the key actions supported for this app are listed below. For an exhaustive list of actions and sample use cases please refer to the documentation available in the following URL https://support.freshservice.com/en/support/solutions/folders/50000000731 1. User Management - Create A User - Delete A User - Get A User By An Email - Get A User By Id Update A User 2. Service Management - Get A Service By Name 3. Escalation Policy Management - Get An Escalation Policy By Name 4. Incident Management - Acknowledge An Incident - Add Note To An Incident - Create An Incident - Escalate An Incident - Get An Incident - Reassign An Incident - Resolve An Incident - Snooze An Incident - Update An Incident