Careers at Freshworks

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.
Freshworks has received numerous accolades that include ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.
Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management. 

The Freshworks Culture

CHAT - What We Believe in and What We Stand For


Whether it’s our in-house coffee, onboarding service, or sales experience—we strive to be world-class in everything we do. “Am I proud to put my name on my work?” is the mantra we live by.


Happy “Work” Environment

We choose career paths that play to our strengths and operate as one collaborative unit with diverse perspectives and backgrounds. The work we do here doesn’t just pay the bills; it makes us happy.

Agility Through Empowerment

We act with urgency. We are empowered to take ownership of our work, make quick decisions, and get things done. We keep asking ourselves, “How can this be done sooner?” at every step of the way.


True Friend of the Customer

Our promise to our customers is simple - we want to be their friend. To this end, we go the extra mile to connect with them and understand their needs. We spare no effort in making our customers win.