We find power in our differences






Women in the organization

How diversity, equity and inclusion are
intricately woven into our culture

At Freshworks, diversity and inclusion have always been part of our DNA—right from the start.

It began with the belief that educational pedigree, prior experiences, or proficiency in language aren’t the only predictors for success. We believe that good ideas can come from everywhere and everyone. What one needs is the right attitude and work ethic, combined with a passion for one’s craft. As a fast-growing company, we have always been willing to push the envelope and make a difference. We encourage people from all backgrounds—but especially historically underrepresented and marginalized—to make an impact at Freshworks. It’s part of our ethos to support diverse thoughts and viewpoints, celebrate our hits and count our misses as learning experiences, and grow—as one big team.

We have always prided ourselves in being a company that is loved by all its employees, customers, and stakeholders—in that order. To be loved by employees means bringing to life truly inclusive experiences that can unite us as a community. It’s our shared vision across the organization that we do everything we can to not only remove barriers to success, but also foster a spirit of continuous growth and development. Beyond everything, we believe in creating a workplace where everyone can bring their best selves to work, where everyone can belong—be part of the Freshworks Kudumba.


Employee network groups: When inspiration and empowerment come alive


A few years ago, a group of passionate women at Freshworks joined hands to bridge gender disparity at work. What started as a one-off networking event has since blossomed into a successful women’s employee resource group with a mission to inspire, empower, educate, and nurture a diverse group of women and their allies within the organization. The Freshworks Women 360 leadership team now hosts a gamut of networking and social events, sponsors mentorship and professional development programs, engages in fostering a supportive community of women through inspiration and advocacy, and strives to highlight the visibility of women’s successes at Freshworks. And this is only the beginning, they say!



Pledge for Equality

At Freshworks, we decided to challenge ourselves to ensure progressive growth and constantly encourage creating a more balanced and holistic work environment. We are very proud of the women of Freshworks, who make their presence felt in every function, be it sales, marketing, finance, product development, HR, or customer service. We are opening our doors wider and welcoming more women to be a part of Freshworks and contribute to our growth and scale in a significant way. Since our 2020 public commitment, we've increased the number of women in our global organization to 34.8%. Now, we have our sights set on reaching 40% by the end of 2023.

See what our people say about their Freshworks experience

Inside Freshworks 

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