Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Freshworks CRM - Upcoming CRM Feature Updates
Send SMS to your leads and contacts via the Freshworks CRM Mobile App and keep the communication strong
Create a landing page, carry out customizations, optimize it for the audience, publish and manage the content.
Sales reps can now check-out from the meeting place with the customer where they had checked-in using the Freshworks CRM Mobile App.
Integrate with Segement to collect customer data from the web, server, cloud apps, or mobile.
Allow or deny users from connecting their mailbox with FreshworksCRM.
Post notes to deal channels on Slack from within Freshworks CRM and assign action items to teammates
Get your sales documents signed with secure electronic signatures from within Freshworks CRM by integrating with DocuSign.
Configure access to manage email templates using roles in Freshworks CRM
Create documents in a few clicks using pre-set templates, add products from the product catalog, and send it to prospects.
Set up a dedicated IP for your organization and enjoy higher email deliverability rates.
Optimize your website and landing pages based on website visitor behavior to drive engagement and improve conversions
Plan your monthly/quarterly sales operations with insights on predictions of which deals will be successful
Create, link, and access tickets related to accounts from Freshdesk within Freshworks CRM
Create a Jira issue from Freshworks CRM, link existing issues, and more.
Engage in deal-related conversations on dedicated Slack private channels
A unified solution for all sales and marketing needs. Brings together capabilities of Freshsales + Freshmarketer + Freshchat + Freshcaller + Freshconnect + Freddy AI in one platform.
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