Regulate access and configure visibility of sections on the Left Nav Bar.
Set up and configure shortcut actions for your Freshworks CRM mobile app.
Share records on your Freshworks CRM mobile app.
Trigger a marketing journey based on the landing page form submission.
Personalize sender names and email addresses in your journey emails to improve performance and engagement of campaign emails
Configure the layout of the details page to include or remove sections to suit business needs. This feature allows Admins to remove information that may not be relevant for users from the details page.
Schedule and deliver campaigns based on your contact’s timezones to improve email open rates.
Create a landing page, carry out customizations, optimize it for the audience, publish and manage the content.
Integrate with Segment to collect customer data from the web, server, cloud apps, or mobile.
Post notes to deal channels on Slack from within Freshworks CRM and assign action items to teammates.
Configure access to manage email templates using roles in Freshworks CRM
Send SMS to contacts using the Freshworks CRM mobile app.
Optimize your website and landing pages based on website visitor behavior to drive engagement and improve conversions
Create, link, and access tickets related to accounts from Freshdesk within Freshworks CRM
Engage in deal-related conversations on dedicated Slack private channels
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