Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Perform Operations on User and Groups

Manage Keeper vault access seamlessly from Freshservice tickets today!

Effortlessly convert calls to Freshdesk tickets with ReadyToTalk AI.

Manage payroll, employees, and HR workflows for your Gusto account directly through your AI assistant.

Sync Freshdesk tickets with Jira issues for streamlined collaboration and efficient issue resolution.

Record and send voice recordings while you chat with your customers in Freshchat/Freshdesk/Freshdesk Omni .

Drafts customer service communications tailored to your hospitality business, for use with Freshdesk

Resolves Tier-1 tickets from your own help center — every answer cited, confidence-scored, and flat-priced.