Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Hide any field in a Freshdesk ticket based on the condition(s) preset by the user.

Perform operations in AzureAD using workflows and track apps, users and usage in Freshservice.

Bring app reviews into Freshdesk. Reply to App Store and Google Play reviews from your queue.

AI agent and chatbot for ecommerce support in Freshdesk. Ticket automation, order lookups and returns handled.

AI agent and chatbot for Freshdesk. Your new AI teammate for ticket automation, drafted replies, and answers from your knowledge base.

Provide enhanced remote assistance to requesters using TeamViewer in Freshservice

Sync your Freshservice tickets with Risotto for real-time updates effortlessly.

Opinyin: AI-powered CSAT survey solution integrated with Freshdesk for analyzing customer satisfaction feedback.

Conveniently manage Snipe- IT assets in Freshservice and link them to tickets to resolve them faster.

Automatically set 'From' email based on ticket properties, simplifying multiple support emails.