MONTHLY
YEARLY Save upto 20%
Feature list
SPROUT
0

unlimited agents
+pay per min

BLOSSOM
$ 19

agent/month

+pay per min

GARDEN
$ 40

agent/month

+pay per min

ESTATE
$ 59

agent/month

+pay per min

CAPABILITIES PROVIDED ACROSS ALL PLANS
Number Porting**
  Contextual Conversations
Answer in Browser*
Forward to Mobile*
Hold with Music***
Outbound Call from any Number*
Basic Call Queues
Inbound Caller ID
Desktop Notifications
Custom Greetings
Ringtone Customization
Custom Messages
Call Blocking
24x7 Email Support
24x5 Phone Support
PAID PLAN CAPABILITIES
Buy Local/Toll-free Numbers*
Unlimited
Unlimited
Unlimited
Unlimited
Buy Vanity Numbers*
Unlimited
Unlimited
Unlimited
Unlimited
Concurrent Calls*
Unlimited
Unlimited
Unlimited
Unlimited
Call Masking
Advanced Call Queues
Blind Transfer
Bulk Contacts Import
SIP Connections
Transfer to Teams
Route to External Number
Business Hours
Bring Your Own Carrier (B.Y.O.C)
IVR (phone trees)
Voicemail
Bulk Contacts Import
Call Recording
Voicemail Transcription
Call Wrap up Time
Conference Calling
Smart Escalations
Non-Business Hours Routing
Call Monitoring
Call Barging
Advanced Call Metrics
Queue Callback (Virtual Hold)
Warm Transfer
Custom Call Center Reports
Abandoned Call Metrics
Holiday Routing
Service Level Monitoring
Omnichannel Routing

NOTE

* Call & Number Charges are applicable

** Porting charges are applicable

*** Licenses for the music used on hold should be procured separately