Overview

When choosing a sales CRM, it’s tempting to go with the crowd and pick someone like Salesforce. But remember, you could spend up to $200K just setting it up. This doesn’t include the time it takes for your sales reps to get used to a complex, clunky interface. You can only imagine the kind of adoption you can expect from your sales team—plus the long-term, adverse effect it can have on your sales productivity.

If you’re looking for a Salesforce alternative that suits your sales needs, your reps, and your wallet, welcome to Freshsales.

Freshsales vs. Salesforce—A snapshot

Criteria
Lowest-priced plan / user / month (billed monthly) $15 Not applicable
Highest-priced plan / user / month (billed monthly) $59 Not applicable
Lowest-priced plan / user / month (billed annually) $12 $25
Highest-priced plan / user / month (billed annually) $49 $300
Freemium option Yes No
24x7 support Free across all plans Free only on the highest plan
Auto-profile enrichment Yes No
Built-in phone Yes No

Note: Data as of 1st November 2017

4 reasons why Freshsales is the best alternative to Salesforce

Easier to use, quicker to adopt

When you sign into a tool for the first time, the last thing you need is 10 tabs clamoring for your attention. From our own experience, we understand how it feels. That’s why Freshsales starts you off on a clean screen, with a simple layout that’s easy on the eye. We’ve kept the user interface intuitive enough for you to find your way around the sales CRM without someone explaining the tool to you. At the same time, we’re like that discrete waiter at your favorite restaurant—ready to step in when you’re looking for help, through phone, email, or a self-serving support article. Sit back and watch your sales teams adopt Freshsales in hours, not weeks.

Easier to use, quicker to adopt

One hassle-free package

Imagine signing into your sales CRM. And then signing into your email. Your calling software. And juggling between a bunch of tabs while you’re on a call with that promising lead. Because it works like a system of record, Salesforce forces its users to switch between multiple tools. With Freshsales you can get a 360° view of your leads, access your emails, make calls, generate reports, manage your pipeline and view lead profiles from one tool. Forget the hassle of jumping in and out of multiple tools, focus on sales productivity.

One hassle-free package

More automation, less data entry

Manual data entry shouldn’t even be a point of discussion in the age of automation and smart apps. But you’d be surprised at the amount of data entry sales reps have to do in a CRM like Salesforce. A simple activity like auto-enriching your lead’s profile—with social media information, photo, and lead score—can make a substantial difference in time taken to know the lead. That’s what Freshsales is looking at with Smartforms. And when there’s a set of actions you perform frequently, it's easier if the sales CRM does it for you. With intelligent workflows, you can identify triggers, define rules and create a network of automated actions.

Transparent pricing, fair costs

Transparent pricing, fair costs

The hidden costs in Salesforce are well documented. With Freshsales, what you see on the pricing page is what you get. Freshsales is free for a team of 10 users, making it ideal for startups. As your business scales from small to mid-market to enterprise, our plans keep up with your needs—and stay friendly with your wallet.

Transparent pricing, fair costs

What our happy customers say