Integrate your FireHydrant account with Freshservice

Automate your daily chat workflows in Freshchat

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Extend support to your contacts from within the CRM by integrating with Freshdesk.

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

Improve collaboration between your agents and internal teams through real time Slack notifications

Seamlessly sync, create, and edit events in Freshdesk with Google Calendar integration.

Spot churn risk, CSAT drops, and knowledge gaps before they hurt your team — across human and AI-handled conversations. Works from day one.

The app maintains information from the parent and child tickets in Freshservice in one place.

Hide unwanted incident fields for a Service Request.

Auto-generate change requests at regular intervals. Create tasks, notes and more.

Creating a child ticket from the sidebar links it to an existing ticket and establishes a new parent

This App allows you to enrich your Tickets and Change Requests with related and important assets.

Visualize tickets in columns, drag to update, reply inline, and attach live audio/video

Protect sensitive data, such as Credit Card and Social Security numbers in your Freshservice tickets.