See how your business can use the WhatsApp Business API


Wow your customers with the WhatsApp Business API

Customer Support

Provide quick 1-on-1 conversational support to your customers' WhatsApp and resolve their queries instantly

Proactive messaging

Deliver outbound notifications like order, payment and service updates. Proactively engage with your customers after getting Opt-ins

Call to Chat routing

Redirect phone calls to your WhatsApp Business Phone number to chat with customers and prospects and bring down operational costs

2-Factor Authentication

Send One Time Passwords (OTPs) securely and protect your customer accounts with WhatsApp's built-in end-to-end encryption

Click Ads to WhatsApp

Configure your Facebook ads, so that prospects are redirected to your WhatsApp number and capture leads

Why integrate your WhatsApp Business account with Freshchat

Why integrate your WhatsApp Business account with Freshchat

Simple and Contextual

Provide quick support by pulling context from Smart Plugs in an intuitive interface

Handling Scale? Deploy bots

Manage scale by giving answers and follow up with intent based conversations through our AI powered Bots

Toggle less, Process more

Do more by integrating with your favorite CRMs, helpdesks and more. All, in one place!

Analyse and Optimize

Monitor your team performance and metrics like CSAT with our real time reports

Pay only for what you use!



The WhatsApp API is available as an integration on the Garden, Estate and the Forest plans of Freshchat

WhatsApp charges extra for notifications. Find information here

WhatsApp Pricing

Your first 2 months are on us!