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AI is forcing a rewrite of the CIO’s mandate—demanding clarity, empathy, and strategic creativity. Learn what it takes to lead and succeed in our new guide.
Laura Rich
1 min read
In the not-too-distant future, teams of autonomous AI agents will help business leaders make decisions. Here’s how to make sure the bots get it right.
Dan Tynan
7 min read
RoAI Institute founder Laks Srinivasan explains his human-centric methodology for maximizing returns from AI
Howard Rabinowitz
6 min read
Mid-sized firms consistently outperform on employment and growth, but they need a technology and AI marketplace that better understands their needs—and budgets
Dennis Woodside
4 min read
Freshworks global survey shows AI putting a dent in busywork, boosting workers’ sense of purpose
Jeff Davis