BASED ON AN EXCLUSIVE HARVARD BUSINESS REVIEW ANALYTIC SERVICES SURVEY
Role of IT in enabling
Discover IT service delivery essentials for employee satisfaction
AN EXCLUSIVE WEBINAR ON FINDINGS FROM THE LATEST Harvard Business Review Analytic Services Report
Maria Mughal - Head of Marketing - ANZ, Freshworks
Currently leading regional marketing strategy for Freshworks across Australia & New Zealand. Maria, leads with empathy and a breadth of professional experience of 10+ years in marketing. Using creative problem solving and design thinking to turn business strategies into business growth through marketing activities.
Karren Ferris - Director, Author, Mentor - Macanta Consulting
A self professed organisational change management rebel with a cause, Karen pushes the boundaries of the profession and challenges the traditional ways of thinking. She is a keynote speaker, facilitator, educator, coach, mentor and author. Her fourth book is about to be published.
Rohan Khanna - GM Technology Innovations & Projects - Probe Group
Rohan has been working within the BPO sector for the last 16 years with various blue chip clients in the private and public sector. His role has entailed advising and implementing Transformational Programs of work within BPO's, partnering with leading Technology providers in the Asia Pacific region . Recently he has been leading Integration and Change Management Programs to optimise technology led solutions and promote competitive client offerings. Rohan has held various positions including Head of Programs and now GM - Technology, Innovation & Projects at the Probe Group. Rohan also has been a part of various Technology Advisory Committees to provide input to market trends and contribute to the future direction of technology roadmap.
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