Low-code automation platform for Freshchat
A comprehensive, low-code end-to-end automation platform. It combines chatbot, workflow automation and human chat.
An exclusive automation builder with 2 views:
- Design view to quickly create intelligent automation
Then you can analyze, deploy anywhere, learn from your automations using a full console.
Example of use with Freshchat:
- You build a chatbot with a refund workflow automation (call APIs, send confirmation e-mail, store data ...) on Prisme.ai
- Then, you connect Prisme.ai to Freshchat
- When your end-user will ask for a refund, the workflow will be triggered
Sign-in into console.prisme.ai, then do the following:
1 - Create an Assistant
2- Connect the Assistant to Freshchat using Channels > Fallback Channels > Freshchat
3- When you build automation, you will be able to use Freshdesk to post tickets and Freshworks to post leads and transactions.