Whatsapp via Freshchat

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Version: 1.0

Published by
MoneySmart

About 14 days ago in

Chat, Video & Telephony

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anemu911@gmail.com https://anemu911.github.io/projects/whatsapp-with-freshchat

Whatsapp via Freshchat

Allow Freshchat user to message customer via Whatsapp directly

This feature would help: - Freshchat users pro-actively reach out to customers - Ease of use for Freshchat users as they only need to handle conversations at 1 place

1. Update configurations 2. Go to Team Inbox, select a conversation. The Whatsapp app will be located in the right side pane. Feel free to rearrange to more convenient location 3. To send a Whatsapp message to selected customer, input variables based on a pre-set template (that you configured in the configuration screen) 4. Click Send. If successful, a private note will be sent to you. If not, the error with more details will be shown. Fore more information, please visit: https://anemu911.github.io/projects/whatsapp-with-freshchat

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