This feature would help:
- Freshchat users pro-actively reach out to customers
- Ease of use for Freshchat users as they only need to handle conversations at 1 place
1. Update configurations
2. Go to Team Inbox, select a conversation. The Whatsapp app will be located in the right side pane. Feel free to rearrange to more convenient location
3. To send a Whatsapp message to selected customer, input variables based on a pre-set template (that you configured in the configuration screen)
4. Click Send. If successful, a private note will be sent to you. If not, the error with more details will be shown.
Fore more information, please visit: https://anemu911.github.io/projects/whatsapp-with-freshchat
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