Robust Cloud Communication Solution for Freshdesk
JasCloud cloud PBX provides cloud IVR, extensions, call recording, and many other features. JasCloud also provides a full-fledged Call Center Solution. Our solution works with only internet connectivity, so you can work anywhere anytime. We have wide coverage of phone numbers worldwide to ensure that your customers can always reach you.
With the integration we have done with FreshDesk, incoming calls to JasCloud will appear as a ticket in FreshDesk. With our Call Center interface, a Customer Service agent can update the ticket status easily. Call recording of the conversation will also be added to the ticket.
Please schedule a demo or contact us at https://jasnita.co.id/contact.php