Deploy Solvvy's advanced NLP and machine learning platform and integrate with Freshdesk.
Solvvy enables companies to start answering customer questions using knowledge base articles and case history to improve customer experience with instant resolutions.
Solvvy's AI platform learns from every customer interaction and improves the self-service experience effortlessly over time.
Top brands such as Upwork, Vimeo, GoFundMe, Amazon Alexa, Under Armour, Calm, Headspace, Ring, Casper, OpenTable, and Tastyworks use Solvvy to provide omnichannel self-service to their customers and provide immediate resolutions of customer issues.
* Solvvy has three core product features: Resolve, Journeys, and Insights
* Resolve immediately answers customer issues with intelligent self-service
* Journeys directs customers to the right place at the right time by directing them to the correct channel whether that be phone, email, chat, or any other channel available
* Insights provides analytics that go beyond customer support reporting
Solvvy can be deployed in a matter of hours with no engineering effort required.