The Ziwo Call Center Solution optimizes your customer service for improved customer experience.
Get in touch with your prospects, improve call response, set up outbound sales & marketing campaigns & overall call center performance with seamless integration of Ziwo with Freshsales.
By using this add-on, you will be able to:
• Make calls by clicking on a phone number.
• Receive calls and automatically search for matching contacts and leads.
• Automatically add call logs for existing contacts when ending a call.
Be sure to include your Freshsales API Key during installation, or update it via Settings if there are any changes.
Note: This add-on requires a Freshsales plan (free or otherwise) that supports API.