Integrating Real-time Data into the FreshService Portal
Stream It provides a broad array of real-time analytics from our neural surveillance cameras and other sensors on buses and trains.
The analytics and tracking data are stored in ElasticSearch where the customers can glean details about the operations in split-second queries. This real-time expectation extends to the support portal as customers want to view current analytics in an easy-to-access environment. Using integration between ElasticSearch and our FreshService customer portal we are able to display analytics about the bus in real-time. Dispatch and maintenance people can monitor vehicle analytics of the bus while it is in service. FreshService provides an open and architecturally sound method of integrating data and visuals into support content.
The combination of FreshService, Elastic Search, and real-time data provides a wonderful support capability that the customers truly appreciate.
Please reach out to firstname.lastname@example.org or fill in your details here- https://www.streamit.live/#support for the installation steps and one of our representatives will get back to you.