“This book reinforced personal energy as a metric for your well being”

Sanjay Gupta on April 19, 2021. 4 min read

An avowed fan of Dilbert comics and Richard Feynman quotes, Ramya Raghavan believes that reading can indeed make one more articulate and expand one’s “narrative abilities.”

Editorial uk on April 16, 2021. 6 min read

Freshworks Shares 7 Tips to Improve Lead Managemen...

The purpose of Customer Relationship Management (CRM) is to improve your relationships with clients ...

Sam O'Brien on April 15, 2021. 6 min read

How to create engaging customer experiences during...

With organizations accelerating digital transformation and the move to the virtual space, impressing...

Team Freshworks on April 14, 2021. 2 min read

You can now get Freshworks products in AWS Marketp...

Anush Arvind on April 13, 2021. 6 min read

The Freshworks way of making apps highly available

Ensuring the availability of your application matters a lot in today's highly competitive business ...

Editorial uk on April 12, 2021. 3 min read

How behavioural personas drive business growth

One of the key areas to business growth is understanding your customers and delivering against their...

Adrian Swinscoe on April 6, 2021. 3 min read

Two Radical Ideas for Leaders to fight ‘Zoom fat...

Prior to the pandemic, I often heard tales of people talking about how their busy days were full of ...

Prasad Ramakrishnan on April 5, 2021. 6 min read

Shifting security left, one step at a time

In the post-pandemic world where the Internet has truly become a global village, information securit...

Editorial uk on April 2, 2021. 8 min read

The Importance of Customer Service in the Travel I...

The period from early 2020 has been a challenging time for all sectors, but the travel and hospitali...

Editorial uk on April 2, 2021. 6 min read

Use AI in Customer Service To Transform Your Custo...

We often hear that Artificial Intelligence is the future. The truth is that it’s already he...